In addition to being hyper responsive and pleasant, Martin is trustworthy and that trust gave us great comfort throughout the process. He was happy to show us any house and there was never a hint of pressure to buy or not to buy. He quickly picked up on the kind of house that we wanted and kept us posted on good properties to check out. When we picked a house, he talked us down from a high bid. A lower bid means he gets less commission and the deal is less likely to go through, but he pushed it and saved us a decent chunk of money. We put down the lowest amount that could beat the other two bidders.